Privacy Policy

Last updated: July 15, 2023

Introduction

Welcome to Journal App ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This privacy policy applies to all information collected through our website, as well as any related services, sales, marketing, or events.

Please read this privacy policy carefully as it will help you understand what we do with the information that we collect.

Information We Collect

Personal Information You Disclose to Us

We collect personal information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the website, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Account Information: Name, email address, username, password, and profile picture.
  • User Content: Journal entries, tags, categories, mood data, and any other content you create within the application.
  • Communication Data: Information you provide when contacting us such as email messages or form submissions.

Information Automatically Collected

We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information.

This information is primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes.

How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

We use the information we collect or receive:

  • To facilitate account creation and authentication. If you choose to create an account with us, we use the information you provide to manage your account and provide you with access to our services.
  • To deliver and facilitate delivery of services to the user. We may use your information to provide you with the requested service.
  • To respond to user inquiries/offer support to users. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our services.
  • To send administrative information to you. We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
  • To improve our website. We may use your information to improve our website, including through data analysis, testing, research, and statistical analysis.
  • To protect our Services. We may use your information as part of our efforts to keep our website safe and secure.

Information Sharing and Disclosure

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may process or share your data that we hold based on the following legal basis:

We may share your information in the following situations:

  • With your consent: We may share your information when you have explicitly agreed to the sharing of your data.
  • Publicly visible information: Information you post in public areas of the Journal App (such as public journals, entries marked as public, public profile information) will be visible to other users and the public.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • With Service Providers: We may share your information with service providers to monitor and analyze the use of our website, for payment processing, to contact you, or for hosting services.
  • For legal purposes: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
  • To protect rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

We regularly review our security practices to increase protection efforts based on industry standard practices. Some of our security measures include:

  • Encryption of sensitive data both in transit and at rest
  • Regular security assessments and testing
  • Access controls for employee systems and data
  • Continuous monitoring of our systems for suspicious activity
  • Employee security training

Your Privacy Rights

You have certain rights relating to your personal information, subject to local data protection laws. These may include the rights to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your personal information
  • Restrict or object to the processing of your information
  • Data portability to move your data
  • Withdraw your consent at any time

How to Exercise Your Rights

You can exercise your rights by:

  • Using the account settings and tools we provide within the Journal App
  • Contacting us directly using the information in the "Contact Us" section

We will respond to all legitimate requests within the timeframe required by applicable law.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this privacy policy, you may contact us at:

privacy@journalapp.com
Journal App, 123 Diary Lane, Write City, WR1 8PD
+1 (555) 123-4567

Have Questions About Your Privacy?

We're committed to transparency and protecting your data. If you have any questions about our privacy practices, please don't hesitate to contact us.

Contact Our Privacy Team